Shipping policy

Shipping Policy

At NovaFinds, we’re committed to getting your favorite finds to you as smoothly and efficiently as possible.

Order Processing

Please allow 1–3 business days for your order to be processed and prepared for shipment. Orders are processed Monday through Friday, excluding weekends and public holidays.

Shipping & Delivery

Delivery times may vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

Standard Shipping: 7–15 business days
International Shipping: 10–25 business days

Please note that delivery times are estimates and may occasionally be affected by factors beyond our control, including customs delays, carrier delays, weather conditions, or high order volumes.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Please allow a few days for tracking information to update after your order has been dispatched.

Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your order. NovaFinds cannot be held responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

While we work closely with our shipping partners to ensure your order arrives safely, occasional delays may occur. If you experience an issue with your delivery, please contact us and we’ll do our best to assist you.